Shipping Policy
Shipping Policy
Shipping Policy
Order Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment verification.
- Please note that processing time may vary depending on the volume of orders received and any unforeseen circumstances.
Shipping Duration:
- After processing, orders are shipped via [Shipping Carrier Name] with estimated delivery times varying between 8 to 10 business days, depending on the destination.
Return Policy:
- We offer a hassle-free 7-day return policy from the date of delivery.
- To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
- To initiate a return, please contact our customer service team within the 7-day period to obtain a Return Merchandise Authorization (RMA) number.
- Once the return is approved, please securely package the item and include the RMA number. The customer is responsible for return shipping costs unless the item is damaged or defective upon arrival.
Replacement Policy:
- We provide an 8 to 10 days replacement policy for items that are damaged or defective upon delivery.
- If you receive a damaged or defective item, please contact our customer service team within 10 days of delivery to initiate a replacement process.
- To expedite the replacement process, please provide clear photos of the damaged or defective item along with your order details.
- Once the replacement request is approved, we will arrange for a new item to be shipped to you at no additional cost.
Additional Information:
- Please note that our shipping and return policies may be subject to change without prior notice. Any updates or modifications will be reflected on our website.
- If you have any questions or concerns regarding our shipping, return, or replacement policies, please feel free to contact our customer service team for assistance. We are here to help!